Due to global supply chain issue, all Moxa products will have an approximate 5% price increase starting June 1st, 2021.

RMA Request

rma banner

With ShopMoxa's 30-day Free Return Policy, there are no special catches and no exception. If you are not satisfied with your purchase for any reason, just contact us within 30 days of your invoice date.


If your product needs servicing or repair, please fill out the Return Merchandise Authorization (RMA) form. A support representative will respond to your RMA within 1 business day. Please note an RMA number must be assigned before any products can be sent to ShopMoxa. To check the status of an existing RMA request or for any further assistance, you can contact our customer service at rma@neteon.net

Fields marked with * are required.

Return Shipping Information

  • *Company:
  • *E-mail:
  • *Contact:
  • *Tel No:
  • *Attn:
  • *Address:

  • *City:
  • *State:
  • *ZIP Code:
  • *Country

Item Information

  • Return for:    Repair    Refund

add more items

  • *Item Name:
  • *Quantity:
  • Invoice Number:
  • *Type Of Problems:
  • *Serial#:
  • Use Comma Separator to ADD Serial# 1234, 4567 or N/A

  • *Problem Description